Full Time Functional Testing and Customer Services

RN Labs / Thera Health
About the business

RN Labs is an innovative Australian company, combining both Functional Testing and high quality, premium supplements. Partnering with world renowned Laboratories and Supplement Brands, we strive for excellence, and pride ourselves on supporting both Australian Practitioners and Retailers with trusted products and services.

RN Labs focuses on education, and provides functional medicine practitioners with clinically relevant information by way of educational tools, seminars, webinars, and technical support. Our mission is to support clinicians to achieve improved patient outcomes thereby helping all Australians to live a healthy and vibrant life.

Tasks & responsibilities
  • Liaising with other areas of the business e.g. Sales, Marketing, Tech Support
  • Problem solve queries from customers and practitioners
  • Receive and attend to telephone calls and emails from customers and practitioners
  • Liaise with couriers to ensure correct dispatch of samples
  • Accurate and timely data entry
  • Receiving, checking and processing of pathology samples
Qualifications & experience
  • Excellent opportunity for Naturopathy or Nutrition graduates
  • Enjoy working in a team environment
  • Be system oriented
  • Must have Microsoft office experience, Outlook Word and Excel
  • Great communications skills
  • At least 1-2 years customer service experience

How to apply

To express your interest in this exciting role please e-mail your current C.V along with a cover letter to Sonya at joinresearchnutrition@gmail.com.

Only successful applicants will be contacted.